Megapari Bangladesh Customer Service

Email

The most versatile way to get in touch with anyone who has a problem. You can write to one of two official email addresses, depending on the problem you’re facing.

For general questions, go to support@megapari.com.
If it’s a security issue, go to security@megapari.com.

You may receive a reply from the support team within a few hours. Sometimes it may take longer to receive a response when our support team is very busy. You cannot directly influence the speed of processing your request, but you can make our work easier. To do this, please follow the following recommendations:

• Do not create multiple communication threads. Send only one email and communicate through it. You do not need to create multiple threads. This will not help solve the problem faster;
• Describe the issue in as much detail as possible. Describe the details, specify the time intervals, attach screenshots, if necessary;
• Use the email address associated with your account. Write from the email address you used when you registered your account;
• In the subject line of the letter, state the problem in a few words. That way we can see right away what kind of problem we have to deal with.

And do not forget the basic principles of politeness and standards of communication. Do not be rude to the support service. Especially since you can be blocked for insults.

On-site Chat

To solve urgent questions that prevent you from playing right now, you can use the chat on the site. To do this, open the main page of the official site, find the button activating the chat, and type a message in the field. A few minutes later an operator will reply to you, and you can ask him any questions you may have.

Note that the support service Megapari Bangladesh in the online chat on the site may answer long at night, as well as in case of a heavy workload. In this case, be sure to look at the section with frequently asked questions. Perhaps, the information you need is there.